AI consulting for firms that bill by the hour
built by people who ship
Most agencies and consultancies have an AI strategy gap: advisors who hand you slides, or tools bought piecemeal that never touch billable work. kratt runs a free audit that ranks where your firm leaks revenue in dollars, then builds, hosts, and runs the AI that closes the biggest leak. Strategy and build from one team, days not months.
What the open loop is costing you.
The conservative numbers below are pulled from kratt's audit data and published industry research for professional services. Every leaky channel here is a competitor's win.
- · SPI Research, 2025 Professional Services Maturity Benchmark (403 firms; average billable utilization 66.4%)
- · Harvard Business Review lead-response study (15,000 leads, 100,000 call attempts) as aggregated by Workato and other B2B lead-response benchmarks
- · McKinsey Global Institute, The Social Economy (knowledge workers spend ~20% of the week searching for internal information, ~28% on email)
- · Gartner press releases (2024-2025): 30% of GenAI projects abandoned after PoC by end of 2025; over 40% of agentic AI projects canceled by 2027
Wired into the tools you already run.
We wire the AI into the CRM, time tracker, PM tool, and billing stack you already run, so nobody has to log into one more dashboard. If a tool has an API or a webhook, we connect to it.
Four playbooks shipping in week one.
Each playbook is shippable within audit in days of kickoff. Most professional services clients start with the first two and add the rest in weeks 2–4.
Instant inbound lead triage and routing
An AI intake agent reads every inbound form, email, and referral the moment it lands, qualifies it against your ICP, drafts a tailored first reply, and routes the hot ones to the right partner inside minutes instead of days.
First touch in minutes, not the ~47h industry averageScoping and proposal drafting from past work
The AI pulls from your won proposals, rate cards, and delivery history to draft scoped statements of work and estimates, so a senior partner edits instead of writing from scratch. Faster turnaround, fewer underscoped engagements.
Proposal drafts in hours, freeing senior billable timeUtilization and capacity copilot
An agent watches time-tracker and PM data, flags consultants drifting below target utilization or toward burnout above it, and surfaces reallocation moves before a soft week becomes lost margin.
Closes the gap toward the 75% utilization thresholdAutomated client reporting and status decks
The AI assembles weekly client status updates, project dashboards, and end-of-month reports from your PM and billing tools, turning hours of manual deck-building into a draft your team reviews and sends.
Reclaims ~20% of the week lost to admin and searchReal numbers from a real operator.
What closing the loop looks like for a 30-person consultancy
What it costs, without the dance.
The AI audit is free and yours to keep, even if you never hire us. It ranks your firm's revenue leaks in dollars so you can decide what is worth closing. If you want us to build the fix, kratt works on a hosted build-plus-retainer basis: we build, host, and run the AI, and we scope price against the size of the leak rather than a fixed package. Book the audit first; the pricing follows the findings.
Five things professional services operators ask first.
The questions every professional services prospect asks on the first call. Answers in writing so you can decide before booking.
How much does AI consulting for professional services cost?+
The audit is free, and it is the only thing that is yours to keep. It ranks where your firm is leaking revenue in dollars, so you can act on it with or without us. If you decide to have us build the fix, kratt operates on a hosted build-plus-retainer model: we build, host, and run the AI rather than handing you a license and walking away. We scope pricing against the size of the leak we find, not a fixed package, so book the audit first and the numbers follow the findings.
Is AI actually worth it for a professional services firm?+
It is worth it when it touches billable work and revenue, and a waste when it does not. Gartner expects 30% to 50% of generative AI projects to be abandoned after proof of concept, almost always because nobody tied them to a dollar outcome. Our audit starts from the leak, not the tech: if the biggest opportunity in your firm is faster lead response or recovered utilization, that is what we build. If AI is not the right tool for a given leak, we will tell you.
How is this different from a regular consultant who hands us a strategy deck?+
A strategy consultant hands you slides and leaves the build to you. A systems integrator wants a long project. kratt is two operators who do both: we find the highest-dollar leak in your operation and ship the AI that closes it, days not months. The audit is strategy; the retainer is the running system. You get one team for both, not a deck you then have to staff against.
We have already bought some AI tools. Do we throw them out?+
No. Most firms we audit have a few good tools bought piecemeal that never got wired into billable work, which is exactly the strategy gap. The audit maps what you already pay for, finds the gaps and the redundant spend, and we build the connective tissue so the tools actually move utilization, response time, or reporting. Often the fastest win is making what you own talk to each other.
Will this replace our consultants or just our admin work?+
It targets the non-billable drain first. McKinsey research puts roughly a fifth of the knowledge-worker week on searching for internal information, plus more on email and reporting. That is the work we automate so your people spend more hours on billable, client-facing work. The judgment, relationships, and delivery stay human; the AI handles the repeatable plumbing around them.
How long until we see something working, not just a roadmap?+
The free audit comes back fast, and the first build typically ships in days to a couple of weeks, not the multi-month engagements that stall. We close one leak at a time, starting with the highest-dollar one, so you see a running system and a measurable change before we move to the next. No pilot purgatory.
What does the free AI audit actually involve?+
It is a working session, not a sales pitch. We look at how leads come in and how fast you respond, your utilization and capacity data, where billable hours leak into admin and reporting, and what AI tools you already run. You leave with a ranked, dollar-quantified list of where your firm loses money and which leak is worth closing first. Whether you hire us to build it is a separate decision you make after you see the numbers.
Our data and client work are confidential. How do you handle that?+
We build on your stack and your accounts, integrating with the CRM, time tracker, PM tool, and billing system you already use, so client data stays inside the systems you control. We scope access to only what a given build needs, and the audit itself runs on a read-only basis. Confidentiality terms get set before any system touches client data.
Other verticals we ship AI consulting for.
Same strategy and build from one team, tuned to industry-specific needs. Same deploy cadence. Same guarantees.
Ready for professional services
AI consulting?
Book a 30-min strategy call. We’ll map your current setup, show you the system in action, and quote the deploy. If it’s not a fit, we’ll tell you on the call.