2 onboarding slots open this month · we cap at 4 / mo

Most clinics have an AI strategy gap. kratt
finds the biggest revenue leak and ships the AI that closes it.

No-shows, unanswered phones, manual intake, and patients drifting elsewhere are quiet line items that drain a practice every month. Advisors hand you slides and tool vendors sell you one widget. kratt runs a free audit that ranks your leaks in dollars, then builds, hosts, and operates the AI that plugs the top one. Strategy and build from one team, in days not months.

The math

What the open loop is costing you.

The conservative numbers below are pulled from kratt's audit data and published industry research for healthcare. Every leaky channel here is a competitor's win.

5-50%
Patient no-show range
No-show rates run from roughly 5.5% in tight specialties to 50% in the worst clinics, with a global average near 23.5%. Each empty slot is unrecoverable chair time. Source: Curogram 2025 no-show guide; MGMA Stat.
~34%
Calls that go unanswered
The average practice misses about a third of inbound calls, and roughly 85% of patients who hit a busy line never call back. New-patient inquiries carry $300-$500 in lifetime value each. Source: industry phone-stat benchmarks; Keona Health call-abandonment data.
~7-13h/wk
Physician admin + indirect time
In 2024 physicians logged a 57.8-hour week including about 7.3 hours of pure admin (prior auth, forms) plus 13 hours of indirect work like documentation and referrals. That is paid clinical capacity spent on paperwork. Source: AMA 2024 physician time-allocation data.
10%+
Revenue lost to patient leakage
About 40% of providers lose at least 10% of revenue to patient leakage, with 19% losing 20%, as patients drop out between referral, recall, and follow-up. Source: Fibroblast survey via HSG Advisors / Healthcare Finance News.
Conservative annual leak
$150,000 / yr
Stack a 20-30% no-show rate, a third of calls unanswered, hours of clinical time on admin, and 10%+ leakage, and most mid-size practices sit on a six-figure annual leak before a single new patient is acquired.
  • · Curogram 2025 patient no-show guide and U.S. no-show cost analysis
  • · MGMA Stat 2025 patient no-show poll
  • · AMA 2024 physician time-allocation and administrative-burden data
  • · Keona Health / industry phone-stat benchmarks on missed-call ROI
  • · Fibroblast patient-leakage survey via HSG Advisors and Healthcare Finance News
The stack

Wired into the tools you already run.

EHR / PMS (Epic, Athenahealth, NextGen, eClinicalWorks, OpenDental)Practice phone + telephony (RingCentral, Twilio, Weave)Patient scheduling and reminders (Phreesia, Solutionreach, Tebra)Secure messaging and intake (HIPAA-eligible forms, e-fax, SMS)Make.com / n8n orchestration layer

kratt wires into the EHR, phone system, and scheduler you already run rather than replacing them. We work inside HIPAA-aligned, BAA-backed tooling and keep protected health information on compliant infrastructure. The audit maps your current stack first, so nothing gets ripped out to make the AI work.

What it does

Four playbooks shipping in week one.

Each playbook is shippable within audit in days of kickoff. Most healthcare clients start with the first two and add the rest in weeks 2–4.

No-show recovery loop

Audit pinpoints which appointment types and time slots no-show most, then kratt builds an AI reminder and re-confirmation layer that texts, calls, and rebooks at-risk patients, and auto-fills openings from a standby waitlist.

Targets the 20-30% of slots most practices lose to no-shows

Always-on patient line

An AI voice and text agent answers overflow and after-hours calls, books and reschedules in the PMS, and routes clinical questions to staff so new-patient inquiries stop hitting a busy signal.

Aims to recover the ~34% of calls that go unanswered

Intake and admin offload

AI handles pre-visit intake, insurance and prior-auth prep, and structured documentation drafts that flow into the EHR, returning clinical and front-desk hours to patient care.

Built to claw back hours of weekly admin per provider

Recall and reactivation engine

AI tracks gaps in recall, lapsed patients, and dropped referrals, then runs compliant outreach to bring them back before they leak to another provider.

Goes after the 10%+ revenue most clinics leak
The benchmark

Real numbers from a real operator.

Audit benchmark

What closing the no-show and missed-call loop can look like for a 4-provider clinic

Healthcare · multi-provider clinic (illustrative)
~25%
fewer no-shows targeted by the reminder loop
~34%
of previously missed calls answered and booked
hours/wk
of provider admin time returned to care
6 figures
in annual leak the audit ranks first to close
Pricing

What it costs, without the dance.

The AI audit is free and is the only deliverable that is yours to keep. It ranks your revenue leaks in dollars against your real EHR, phone, and scheduling stack. If you move forward, kratt builds, hosts, and runs the AI on a monthly retainer scoped to the specific leak we close, not a fixed product price. We do not quote a number before the audit shows what closing your top leak is actually worth.

Healthcare · FAQ

Five things healthcare operators ask first.

The questions every healthcare prospect asks on the first call. Answers in writing so you can decide before booking.

How much does AI consulting for healthcare cost?+

The audit is free. It ranks where your practice is losing revenue in dollars, no-shows, missed calls, admin drag, and leakage, so you see the numbers before spending anything. If you move forward, kratt builds, hosts, and runs the AI on a monthly retainer scoped to the leak we close, not a fixed package. You get the audit either way.

Is AI worth it for a healthcare practice?+

It is worth it when it pays for itself. A practice losing six figures a year to empty chairs, unanswered phones, and patient leakage usually recovers far more than the cost of the system that closes those gaps. The free audit tells you the size of your specific leak first, so the decision is based on your numbers rather than a sales pitch.

Is this HIPAA compliant and safe with patient data?+

kratt builds on HIPAA-eligible, BAA-backed tooling and keeps protected health information on compliant infrastructure. We map your current stack in the audit, design around your privacy and access rules, and keep a human in the loop on anything clinical. We are not a vendor dropping an unvetted tool into your front desk.

How is this different from a regular AI consultant or strategy firm?+

Most advisors hand you a deck and leave the build to someone else, and tool vendors sell you one widget that never connects to the rest. kratt does both. We find the highest-dollar leak, then build, host, and operate the AI that closes it. One team owns strategy through running it in production.

We already bought some AI tools. Do we need this?+

That is exactly the gap we see. Piecemeal tools rarely talk to the EHR, the phone system, and the scheduler at once, so leaks persist between them. The audit shows where your current tools fall short and whether closing the top leak means wiring what you have together or building something new. No rip-and-replace by default.

How long until it is live?+

Days, not months. The free audit comes first to find and rank the leaks. Once you pick the top one to close, kratt builds and deploys the AI on your existing stack on a timeline measured in days to a few weeks, depending on EHR and telephony integration, then we host and run it.

What does the free AI audit actually deliver?+

A ranked, dollar-weighted view of where your practice leaks revenue, no-show patterns, missed-call volume, admin hours, and patient leakage, mapped against your current EHR, phone, and scheduling stack. It is research-led and the one thing that is yours to keep. The audit call itself is the deliverable; any build is a separate decision afterward.

Does this work for small or single-provider practices?+

Yes. The leaks are the same shape at every size, just smaller in absolute dollars. The audit scopes whether the highest-value fix is a no-show loop, an always-on patient line, intake offload, or recall, and kratt builds only what pays for itself at your volume.

Ready for healthcare
AI consulting?

Book a 30-min strategy call. We’ll map your current setup, show you the system in action, and quote the deploy. If it’s not a fit, we’ll tell you on the call.

Closed loopShip in daysGlobalNow booking June
kratt

The AI consultancy that finds the money your business is losing, then builds, hosts, and runs the AI to get it back. Shipped in days, not months.

★ Now bookingEU + APAC
The newsletter

Occasional notes on
what’s actually working.

No spam. Cancel anytime. Occasional notes only.
DOC · KRATT-FOOT-001 · © 2026 Kratt · All rights reserved