LIVE DEMO · Home services · inbound voice agent

Talk to Karl
at Northvale Home Services

A plumbing, heating & electrical company that answers every 2 a.m. emergency.

Built for

Owners of plumbing, HVAC and electrical companies who win or lose jobs on one thing, whether someone picks up the phone.

Local and regional home-services firms, from a single van to multiple crews.
The problem

Emergencies and job calls come in after hours, on weekends, and while crews are already on-site, and a missed call is a job handed to the next company on the list.

Home-services customers ring several companies and book the first one that answers. A voicemail at seven in the evening is a booked job for your competitor by five past.

kratt_voice_demo.terminal

Two fields, then you're on the line with Karl. Talk like a real customer calling Northvale Home Services.

live demo · microphone required · 2 test calls · one follow-up email max

How it works

1It answers every callNights, weekends, holidays, and while every crew is already on a job, no voicemail.
2It triages the urgencyEmergency or schedulable? It gets the property address, the problem, and a callback number, and tells anyone in danger to get to safety.
3It takes the jobCaptures the details for an emergency dispatch, a booked repair, or a quote, without ever inventing a price or an arrival time.
4A dispatcher follows upThe job lands with your team instantly, immediate callback for emergencies, next-morning for the rest.

What it solves

It stops after-hours and overflow calls from going to voicemail, and to your competitors. Every caller reaches a calm receptionist that triages the urgency, captures the job and address, and hands a ready-to-dispatch lead to your team.

What this demo agent knows

  • Services: plumbing, heating, cooling, electrical, repairs, installs, emergencies
  • Emergency vs booked job vs quote, how each is handled
  • Service area + hours (incl. 24/7 emergency)
  • Pricing approach, call-out fee, never a firm price on the phone

It only answers from the above, ask something outside it and it honestly says the team will follow up. That's the guardrail we ship on every agent.

Want this on your own line?

We build the same kind of agent for your business, your services, your scripts, your knowledge base, and ship it in days.

Book a 20-min walkthrough

or see how kratt builds voice agents

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